A highly successful US-based retail travel and cruise company which markets vacation packages to retail travel agencies. The business is responsible for providing end-to-end travel packages including taxis, travel deals and hotel bookings.

The retail travel and cruise company has over 170 stores in 14 states, and a total of 2,200 employees.

Problem

A global, retail travel and cruise company needed an integrated travel quote management system

As one of the most popular travel companies in the United States, this travel company needed an integrated travel quote management system for their parent company in the USA. The system needed agility to unify different travel components including air, hotel, car, transfers, activities, and cruise into travel quotes, invoices and itineraries.

The retail travel and cruise company partnered with Genisys to deploy a cloud-based travel quote system with all the necessary flexibility to integrate with third party service providers.

Solution

Genisys built the retail travel and cruise company a smart travel quote management system

Genisys worked with the retail travel and cruise company to understand the essential considerations for its new travel quote management system.

By leveraging digital integration technologies, Genisys developed a cloud-based system. A Microsoft Azure-based broker integrated the travel quote application with a back office third party systems, APIs and Sabre Aggregated services.

The result was a platform deployed all over USA and Canada and used by more than 5,000 concurrent users across the retail companies base.

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Technology used

The cloud-based travel quote system was deployed using:
  • Microsoft Azure
  • Azure EBS
  • Biztalk
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