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Since its inception in 1995, the focus of our services business has been on delivering best-in-class outsourcing solutions to our clients. Over the years, our portfolio of services has continuously expanded to address an ever-growing need in the market place for a single-window outsourcing partner. Today, Genisys Outsourcing Solutions offers its customers a comprehensive range of services that are modeled around business transformation, helping our customers reduce cost and drive efficiencies in non-core business areas.

A well integrated combination of Software, BPO & Knowledge services allows us to offer customers a unique value proposition by virtue of insights achieved through multiple engagement points and thereby a 360o view into their operations. This provides us enhanced perspectives and offers, value far greater than immediate cost arbitrage available by engaging multiple service partners.

What we offer Why Genisys Outsourcing Solutions
Software Solutions Business Process Outsourcing Knowledge Management
  Software Solutions: Our range of software services revolve around business productivity applications     with expertise primarily around Microsoft technologies, SAP B1 (including SQL Server, SharePoint &     Dynamics), Oracle (Database & eBusiness Suite) & Testing services.

    Typical engagements span across Bespoke Application Development, Application Maintenance Services,     Product Engineering, Testing, Migration & Re-Engineering and Web & Multimedia Services.

     Click here to understand more of our services and delivery processes

    We have been providing customers across UK, USA & India with software support, maintenance &      bespoke services since 1995.

  Business Process Outsourcing:

    Services from Genisys BPO falls under either or a combination of the following broad categories:

       →   Voice services such as customer service, order management & customer retention which             typically help our customers deliver a better experience to their end customers, and . .

       →   Non-voice services as transaction processing that directly and immediately delivers a positive             impact on your business’s bottom line

    We have successfully partnered with organizations world wide in the Banking and Financial Services,     Manufacturing, Healthcare, and Insurance segments, to provide world-class BPO services. As your BPO     partner, Genisys gives you the advantages of scale – without large-scale investments.

     Click here to know more about our BPO services

  Knowledge Management: Genisys has built the necessary expertise to develop into a KPO     powerhouse. Our focus is towards providing insights into industry verticals, key companies, factors     surrounding its growth etc.
  Knowledge Organization: At Genisys, we assign prime focus on knowledge management, service and     process innovation. Helping customers achieve more with less is a fundamental part of our     thinking and we have demonstrated this time and again through persistent focus on efficiencies &     process excellence.
  Transparent: We understand that no relationship is sustained without transparency. In our work     culture, we have inculcated the values of transparency at all levels and process with our clients, helping     build and sustain relationships.
  Flexible: Success, in an engagement, for our customers is of paramount importance to us and we go     beyond the required to ensure that all deliveries are above expected standards of quality and time.
  In for the long haul: Far from seeing it as a one-off business engagement, at Genisys we believe in     building long-term relationships that are built on mutual trust and a relentless pursuit of excellence. This     vision has allowed us to build strong bonds with our customers across continents.
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