Founded in 1985, the journey of the Genisys Group began as an organisation providing high value services, initially supporting hardware requirements for business and progressed on to the group becoming an one stop shop for all IT related requirements . Our journey is dotted with many milestones which have helped us grow and evolve as an organisation over the years; 1995, marked the addition of Software Services to our portfolio, a natural movement towards leveraging the emerging offshore efficiencies of the time. The year 2004, brought on the inclusion of BPO and 2007 the addition of KPO to the range of services offered to our clients, making us a fully integrated IT & Outsourcing services organisation.
Our commitment to our vision has made it possible for us to achieve new heights in customer satisfaction and loyalty, fuelling our growth over the years.
Over the years we have, by design, kept our approach akin to that of a small organisation, keeping intact the values of focused customer service. This coupled with our process maturity, governance by stringent quality standards and our wide-spread global presence; allows us to offer a significantly higher value to our clients than much of our (in many cases larger) competition. Furthermore, our understanding of client’s requirements, focus on service innovation and sound methodologies have strengthened us as an agile, customer focused and process driven organisation giving us a clear edge over our competition.
Our world wide presence, with operations in UK, US and India, enable us to offer our clients region specific solutions, local account management and globally distributed project delivery
In the last two decades we have expanded our portfolio, to include services that now cover 3 main business areas: Enterprise Solutions, Talent Solutions and Outsourcing Solutions. Enterprise Solutions comprises of all hardware related solutions, Talent Solutions focuses on man power resourcing and Outsourcing Solutions helps our customers experience the benefits of outsourcing non core business to a specialist partner providing crucial support services encompassing a combination of Software Services, BPO Services & Knowledge services.
We differentiate ourselves through our promise of quality and have been able to consistently surpass customer expectations. We achieve this through our culture based on Commitment to our customers, Integrity, trust and a Passion for excellence
"Quality is the vital component which will help differentiate the products and services Genisys supplies to ensure we can build long term relationships with our customers and suppliers."
.....Ashok J Rabheru CVO DL, Chairman